Best Fraud Prevention Tools: Next-Gen TPV Solutions with V-SURE Suite

In today’s digital-first environment, fraud is more sophisticated and more damaging than ever. Businesses across industries such as retail energy, telecom and insurance must take extra steps to verify customer consent, protect identities and meet strict compliance standards. That’s why next-generation third-party verification (TPV) solutions are no longer optional–they’re essential.
Pixel Bloom Solution's V-SURE Suite offers a cutting-edge toolkit designed to eliminate fraud risks, streamline verifications and build the trust that modern customers demand.

Why Fraud Prevention in TPV Matters

Fraudulent enrollments, identity spoofing and false verifications can lead to costly penalties, legal consequences and lasting damage to your brand. Traditional TPV methods are no longer enough to stop today’s evolving threats.

Forward-looking businesses need multilayered protection–backed by AI, biometrics and location intelligence–to confidently authenticate customers and sales reps in real time. That’s where the V-SURE Suite comes in.

Explore the V-SURE Suite: Five Fraud-Fighting Tools

1. V-SURE Speak: Voice Biometrics, Reinvented

V-SURE Speak is an advanced voice biometric verification tool that uses AI to authenticate customers through their unique vocal features. It can detect deepfakes, spoofing and synthetic speech by comparing new TPV recordings to existing voice data, while separating customer and agent voices for accurate verification. V-SURE Speak supports real-time confidence scoring and is available in English and Spanish.

Use Case: A telemarketing company uses V-SURE Speak to verify customer consent in outbound calls. The system confirms that the customer, not an impersonator, gave consent. It also flags altered or AI-generated voices, helping the company reduce identity fraud and meet compliance requirements in regulated markets.

2. V-SURE Match

This tool delivers real-time facial recognition to verify both customers and sales agents, preventing identity spoofing and unauthorized sales activity. It works by capturing and instantly comparing faces against stored records, offering layered protection in field sales and digital onboarding.

Use Case: A home security company with door-to-door reps uses V-SURE Match to confirm that every sale is made by an authorized agent. When a customer signs up, their identity is also validated on the spot. This prevents “ghost badging” and reduces fraudulent contracts by 35%.

3. V-SURE View

V-SURE View adds live video verification to your TPV process, enabling both the customer and the agent to validate their identities during a secure video call. It combines AI face-matching with secure video streaming for maximum assurance and is often used in high-risk transactions.

Use Case: A solar energy provider uses V-SURE View when enrolling customers into long-term contracts. Before confirming an agreement, both the sales rep and the customer join a secure video link to validate identity. This process adds a trusted visual audit trail, reducing disputes and chargebacks.

4. V-SURE Map

V-SURE View adds live video verification to your TPV process, enabling both the customer and the agent to validate their identities during a secure video call. It combines AI face-matching with secure video streaming for maximum assurance and is often used in high-risk transactions.

Use Case: A solar energy provider uses V-SURE View when enrolling customers into long-term contracts. Before confirming an agreement, both the sales rep and the customer join a secure video link to validate identity. This process adds a trusted visual audit trail, reducing disputes and chargebacks.

5. V-SURE Check

This is an AI-driven quality assurance tool that monitors and scores 100% of any channel (calls, chat, email and SMS) for compliance, accuracy and agent performance. It automates risk detection and reduces manual quality assurance (QA) efforts while providing instant, data-backed insights.

Use Case: A national energy broker integrates V-SURE Check to monitor every interaction for script adherence and risk signals. Instead of reviewing just 5% of calls manually, they now automate QA across all interactions, reducing labor costs by 60% and increasing regulatory audit pass rates.

Why Fraud Prevention is Essential for Your Business

Fraudulent transactions can lead to hefty fines, compliance problems and reputation loss. By adding V-SURE advanced TPV solutions, businesses can:

✔ Reduce financial losses through fraud.
✔ Build customer trust with secure transactions.
✔ Improve operational efficiency and verification procedures within your TPV call center workflows.
✔ Reduce disputes and chargebacks in regulated industries.
✔ Strengthen your verification strategy with tools like biometrics, AI-driven risk scoring and a formal check to confirm compliance.

Want to prevent fraud and protect your business? Whether you’re running a TPV call center, utility provider or finance firm–schedule a demo today!