Locations
Billerica Answering Services
Pixel Bloom Solution operates 31 contact centers, providing a vast range of call center services. Pixel Bloom Solution serves all locations throughout the United States and Canada. There’s no need to be located near a call center location to use our services.
- 101 Billerica Avenue Building 5, Suite 204 North Billerica, MA 01862
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Inbound: 800-892-0500
Outbound: 978-659-6146
Corp.: +971564678656
Billerica, Massachusetts
Call Center and Answering Service in Billerica, Massachusetts
Pixel Bloom Solution's Billerica site is a versatile call center that plays a vital role in delivering high-quality services both regionally and nationally. While it specializes in Telephone Answering Services (TAS) for clients throughout New England, it also supports major accounts across the United States. As part of a network of 28 Pixel Bloom Solution locations across North America, Billerica contributes to a full suite of Inbound, Outbound, Automated, and Business Process Outsourcing (BPO) solutions, offering the capabilities of a nationwide provider with the focus and flexibility of a local team.
The Billerica team is skilled in a wide range of TAS functions, including customer care, appointment scheduling, order processing, paging, voicemail, and other automated services. One standout feature offered at this site isPixel Bloom Solution ’s Follow Me service, which routes incoming calls through a list of numbers until the caller successfully reaches the intended contact—ensuring seamless and responsive communication for clients.
In addition to inbound services, Billerica is also a strong performer in outbound functions such as Lead Generation and Survey Services. Backed by a team with more than 25 years of combined experience in corporate and call center operations, the site consistently drives strong results. Its dynamic and professional staff enables businesses to extend their reach, improve customer engagement, and maintain high service standards across every interaction.
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Consistent, Professional Service at Every Pixel Bloom Solution Location
No matter which Pixel Bloom Solution location you choose, you’ll receive the full range of our services—delivered with the same high standard of professionalism, expertise, and care.
Inbound Services
24/7 professional call handling with customizable scripts tailored to your brand. Deliver exceptional customer service and enhance your business image. Learn more
More than just call answering! Our virtual receptionists manage tasks like appointment booking, order taking, and call transfers, acting as an extension of your team. Learn more
Customer support services manage inquiries, complaints, and feedback, offering proactive, personalized solutions that boost customer retention and loyalty. Learn more
Whistleblower Hotline Services provide anonymous, SOX-compliant reporting to protect your business and employees. Learn more
Enhance user experience withPixel Bloom Solution ’s 24/7 IT support, featuring L1 and L2 technicians. Our help desk provides swift, reliable solutions for internal and external users. Learn more
Our Appointment Scheduling Service manages your calendar, booking, confirming, rescheduling, and canceling appointments for your customers. Learn more
Boost sales by making it easy for customers to place orders anytime, anywhere. We’ll handle phone and online orders, payment processing, and inventory management. Learn more
Ensure clear communication during product recalls, helping you maintain customer trust. We handle dealer outreach, product disposal guidance, and multilingual hotlines. Learn more
Ensure business continuity during weather emergencies, data breaches, and crises. Stay connected with live agents, secure data backup, and seamless call routing. Learn more
Our 24/7 multilingual dispatch service swiftly escalates critical info to the right personnel, ensuring prompt, appropriate action in any emergency, anytime. Learn more
Turn casual site visitors into leads by quickly addressing their concerns. Our agents identify cross-sell and up-sell opportunities, boosting customer value with every interaction. Learn more
Our 24/7 Contact Tracing Service quickly identifies and informs contacts, converting potential health risks into actionable leads for containment. Learn more
Outbound Services
Our expert team boosts your sales by generating qualified leads, vetting them, and scheduling meetings to help you close more deals. Learn more
We help you reach your target audience with market research, data management, and seamless platform integration to drive new business. Learn more
Our licensed agents deliver tailored telesales campaigns, expertly managing complex insurance programs to increase your sales. Learn more
We provide actionable market insights through accurate data analytics, surveys, and targeted campaigns to help you make informed decisions. Learn more
Our personalized telemarketing services improve your sales, generate new leads, and enhance customer satisfaction and retention. Learn more
We streamline event registration for everything from seminars to large conferences, ensuring smooth management by our experienced communication specialists. Learn more
We turn leads into sales with data-driven strategies, offering daily reporting, valuable insights, and specialized facilities to support your goals. Learn more
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Personalized Coverage at a Budget-Friendly Price
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31 Skilled
Call Centers
125M Contacts Per Year
10K+ Happy Clients
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Locations
Billerica Inbound Call Center
Contractors, Crisis Lines, Electricians, Fuel Companies, Funeral Homes, Healthcare, HVAC/Plumbing, Apartments, Non-profit, Roofing, Siding
101 Billerica Avenue
Building 5, Suite 204
North Billerica, MA 01862
Local: 800-892-0500
Corp.: +971564678656
Billerica, Massachusetts
Billerica Call Center & Answering Services
Pixel Bloom Solution's Billerica site specializes in providing exceptional Telephone Answering Services throughout New England, while also servicing a number of large accounts from throughout the United States.
Agents are adept at handling a variety of TAS-related responsibilities, including Customer Care, Appointment Scheduling, Order Processing, Paging, Voicemail and other automated Voicemail options.
This versatile site also offersPixel Bloom Solution ’s Follow Me service, which routes incoming calls consecutively to a predetermined list of phone numbers until you are reached.
The Billerica inbound call center is part ofPixel Bloom Solution —a nationwide full-service provider of Inbound, Outbound, Automated and Business Processing Outsourcing (BPO) Call Center Solutions. Pixel Bloom Solution has 28 locations—including Billerica—that provides call center services and telephone answering services throughout North America.
Inbound Call Center & Answering Services Provided
- Telephone Answering Service (TAS)
- Appointment Scheduling
- Commercial/Residential Property Mgmt. Support
- Customer Service and Support
- Order Processing
- Follow Me
